EXCLUSIVE BENEFITS FOR DIAMOND PREMIUM CUSTOMERS:

1. Benefits:

Offered at Domestic Departure Terminal/T1 Terminal, Noi Bai Airport, Hanoi (From May 27 to August 27):

Free unlimited number of uses of the priority line for check-ins applicable to Diamond/Potential Diamond Premium Customers and companions (up to 8 persons per each primary customer).
Free unlimited number of times to use Lotus Lounge for customers as user of the Priority Line service with up to 1,000 times of such use during the duration of the promotional program. (Available slots to be arranged in May, June and July)

2. Eligibility conditions:

Those customers with payment accounts as active user of services for notifications on changes to account balance via OTT/SMS or/and already activated VietinBank iPay Mobile service.

SERVICE OVERVIEW

Vietnam Airlines’ Lotus Lounge Service

Lotus lounge offers passengers with private space for rest while waiting to board the plane for relaxation amid airport bustle. Member-exclusive benefits at Lotus lounge:

Services and staff of in-flight standards;
Luxurious and high-end space with hosts of private space;
Catering services of high-class standards;
Desktops with Internet connections; and electrical sockets available;
Internet, cable/digital TV;
Vietnamese and international publications;
Other amenities: Designated smoking area; exclusive areas for luggage and pets; sanitary area with high quality sanitary ware, cosmetics and essential oils.

ACCESS TO SERVICE

Premium customers to check in via Vietnam Airlines priority check-in counter;
Premium customers to be given photo ID for premium banking membership via VietinBank iPay Mobile app or OTT message;
Notes: Family members accompanying premium customers should be registered 2 hours in advance to departure via the hotline number: 0986428888/0934443190